Optimising customer experience in the age of conversational AI | BrightonSEO 2018

In today’s digital age, the biggest differentiator for success is often the customer experience. Many customers are no longer loyal to a company based on brand image, product offerings or even price. In the end, how the consumer reflects on their interactions could be the biggest factor that influences whether they come back or not. […]

The Sunday Talk – BrightonSEO 2018

Guys, check your calendar. 24th of September. The BrightonSEO week has finally arrived. Top digital marketers are going to Brighton this Friday. I don’t even know where to start. Nick Wilsdon from Vodafone, Dawn Anderson, Gerry White, Rand Fishkin, Emily Grossman, Arianne, Francois from OnCrawl. Oh my God, I lost my breath talking. I’ve said […]

The Sunday Talk – SearchLeeds SEO Conference

Monday morning. Smile. Send a thank-you email. Call just to see how they’re doing. Pick them flowers. Make them a cup of coffee. Give them a cherished book. Praise them publicly. Help them get ahead. Be proud of them. How difficult is to make somebody happy? New summer gloves from ARMR. Let me describe them […]

The Sunday Talk – SearchLove London Conference

I’ve never been at a conference on a Monday. But then I am so excited. My favourite Digital Marketing speaker Purna Virji is coming to town. Jon Myers: Here at the bottom basically is the crossing point. In October 2016 we saw worldwide more mobile queries or usage queries than on a desktop computer. And obviously, at […]

The Sunday Talk – Bold Digital Marketing

Hi guys! It’s Monday again and I know a lot of you are down. So let me ask you a question. Do lions complain about Monday? No. they don’t. They are up early, chasing, biting. Reminding everybody that they are lions. Don’t just dream about success. New Monday. New week. New opportunities. Inspired by my […]

The Sunday Talk – You Never Get a Second Chance to Make a First Impression!

Today I am meeting one of the best digital marketers in the world – Purna Virji (@purnavirji), David Iwanow (@davidiwanow), Laura Crimmons (@lauracrimmons)and Maria Amelie (@Maria_Amelie). We gonna be eating pizza (if I don’t forget to order it). We gonna be drinking wine and eating chocolate. We may talk about Digital Marketing. Many of you […]

The State of Digital with Purna Virji

Purna Virji, Omi Sido and friends. Hangout on Air. Live from London Paddington – Microsoft Office. November 17, 18:00 UK time. Get inspired by new ideas and different ways of thinking about marketing. You may find it difficult to believe but soon it will be time to start preparing our digital marketing strategies for 2017. […]

Voice Search – Welcome to the Future

Next week Amazon Echo is coming to the UK. Will it bring artificial intelligence into our homes much sooner than expected? To tell us more about the continuing rise of Voice search and how you can adapt to it I will be chatting to Purna Virji – Senior Bing Ads PPC Training Manager at Microsoft. […]