Retailers … STOP thinking store, START thinking story

Retailers STOP thinking store, START thinking story | SearchLeeds 2018

We all like feeling special. When our needs are met, when our voices are heard, and when we’re being paid attention to, we feel positive. These are the feelings retailers and brands must invoke in customers if they wish to remain competitive.

Beyond the basic requirements of meeting demand for products, retailers and brands also have to evolve how they’re engaging with their consumers. The old world of interruptive advertising has changed. These days, reaching customers is more about starting a conversation.

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Jasper Bell, Head of Commerce at AmazeRealise
Jasper Bell (Head of Commerce at AmazeRealise) at SearchLeeds 2018

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